ProCD v. Zeidenberg (1996) — Shrink-Wrap License
Author: Gulzar Hashmi Location: India Publish Date: 26 Oct 2025
 
      Quick Summary
ProCD sold a CD-ROM database with a license that limited “consumer” use. The buyer, Zeidenberg, bought the cheaper consumer version and used it commercially. The box warned of restrictions; the full license was inside and on-screen. The court said: when a buyer can read terms after opening and return the product if they disagree—but keeps using it—the buyer accepts those terms. The license bound him, and injunctive relief could be used to enforce it.
Issues
- Do shrink-wrap license terms become part of the contract?
- Can the court grant an injunction to enforce those terms?
Rules
- If the buyer gets terms with a fair chance to reject and return, but does not return and uses the product, the buyer accepts those terms.
- Courts may use injunctions to stop ongoing or likely breaches of valid license terms.
 
        Arguments
Appellant (ProCD)
- License terms were presented post-purchase with a right to return; keeping and using equals acceptance.
- Dual pricing needs enforceable limits; injunction should stop misuse.
Respondent (Zeidenberg)
- Terms not on the outside; purchase completed before seeing them.
- License should not add new limits after sale.
Ratio Decidendi
Where terms arrive with the product and the buyer may review and reject by returning, keeping and using the product is acceptance. Such licenses can set lawful limits on use.
Why It Matters
- Supports enforceability of shrink-wrap and click-through terms when return rights exist.
- Protects tiered pricing and business models for software and data.
- Signals that conduct (use) can equal assent under modern contracting.
Key Takeaways
| Do | Avoid | 
|---|---|
| Show license clearly on install/open. | Hiding key limits with no return option. | 
| Offer easy returns/refunds. | Confusing or blocked returns. | 
| Match license to pricing tiers. | Letting consumer tier be used commercially. | 
Mnemonic + 3-Step Hook
Mnemonic: “OPEN • READ • KEEP = BOUND”
- Open: Terms arrive with the product or on-screen.
- Read: You get a fair chance to review and decide.
- Keep: Keeping/using means you accept the license.
IRAC Outline
Issue
Do shrink-wrap terms bind a buyer who can return the product but chooses to keep and use it? Can an injunction enforce such terms?
Rule
Post-purchase terms may become part of the contract when the buyer has notice, a right to return, and keeps/uses the product. Breach can be enjoined.
Application
Box warned of limits; license appeared inside and on-screen; buyer did not return and used the software commercially. Conduct showed assent; limits applied.
Conclusion
The license bound the buyer; injunction could issue to stop further violation.
Glossary
- Shrink-Wrap License
- Terms supplied inside packaging or on-screen, accepted by keeping/using.
- Assent by Conduct
- Agreement shown by actions, like continued use after notice.
- Injunction
- Court order to stop or compel actions to prevent ongoing harm.
FAQs
Related Cases
Hill v. Gateway 2000 (7th Cir. 1997)
Terms shipped with goods bind if buyer keeps goods after a return window.
standard termsSpecht v. Netscape (2d Cir. 2002)
No assent where terms were hidden; clear notice is essential.
assent by noticeShare
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